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Accommodation In Zambia | F.A.Qs
| Why should I use your services? |
| We are a company, owned by a South African & based in South Africa. Dean created this company in 1996, after having travelled for over 20 years, on various holidays from Cape Town to Kilimanjaro. First he became a Tour Guide, to gain more personal experience in the destinations and after 5 years of Guiding, became the office manager. Every year, Dean takes 10 to 14 days off, to visit a certain region, to update himself on the changes, improvements and latest information in a region, by visiting a dozen lodges and tourist attractions. We are a small company, thus our overheads are low, our service is personal, friendly & efficient. |
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| What are your office hours? |
| Our office is open weekdays from 08h00 until 16h30 weekdays – South African time – which is GMT + 2 hours or New York + 6 hours. Occasionally on a weekend, Dean is in the office. |
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| How do we communicate with your office? |
| We prefer via e-mail. This is fast & efficient and your enquiry can be answered then, accurately and efficiently. Due to time zones between you, and us we might not be in the office if you phone at your convenient time. We do not phone international, we only e-mail our clients. If you phone after our office hours, then I am ‘off duty' and thus out of the office, so do not have facts and figure with me – and might be eating dinner, watching TV, entertaining friends or worse still, sleeping – so, always best to send an e-mail. |
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| Where is your office situated? |
| Our office is in South Africa. As we deal directly with the lodges and hotels in all the various countries and also the wheels-operators, there is no need to have the added expense of offices in various countries. We communicate via e-mail, fax and telephone directly with the establishments. |
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Testimonials
I would have liked to have stayed an extra night at Taita as it is absolutely gorgeous there… To say the least, it was an amazing experience…wonderful wildlife and birds… thank you for your assistance… I will definitely make use of your services in the future, as you were always pleasant and competent.
Wendy C
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